Careers
VGH & UBC Hospital Foundation offers a supportive and inclusive workplace where employees enjoy flexible hours, comprehensive benefits, and numerous opportunities for growth. Be a part of a mission-driven organization dedicated to advancing health care in BC.
Current OpeningsWhy Join Us?
About This Role
Reporting to the Director, Analytics & Research, the Salesforce Developer will work closely with business partners across the Foundation to design, develop, test and implement Salesforce solutions that support the Foundation’s strategic goals. The Developer will analyze and understand business requirements and will use no/low-code and code Salesforce technologies to build high-quality solutions that perform well in a cloud environment and integrate with external systems.
Key Responsibilities
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Designing, developing, testing and implementing solutions that customize and extend the Salesforce Platform (including Sales Cloud and NPSP) using no/low-code tools and programming languages, including:
- Build Salesforce flows
- Develop Apex (classes and triggers), (based on specific requirements) to extend Salesforce to support business requirements,
- Custom User Interface development, including Lightning Web Components,
- Write / maintain test classes for all custom development,
- Maintains code and solution documentation for new and existing solutions,
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Designing, developing, and maintaining integrations with other systems used by the Foundation:
- Collaborate with cross-functional teams and other CRM team members to gather integration requirements.
- Develop, test, and deploy integrations between Salesforce and other systems.
- Design and maintain data synchronization processes.
- Monitor and troubleshoot integration issues.
- Ensure data security and compliance with industry standards
- Collaborate with administrators/developers for other systems to integrate across the business,
- When required, providing support to other CRM team members, including with user set-up and management, and Salesforce configuration tasks.
- Independently and through delegation, manage data within Salesforce, including data imports, exports, cleansing, deduplication, and maintaining data quality standards
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Proactively identifies and provides a diagnosis of emerging business risks and issues and
determines optimal course of action for resolution requiring sound judgment and critical
thinking - Applies best practices for general web and Salesforce-specific security concerns
- Designs and implements test plans that ensure sufficient quality (for example, code coverage, application behaviors, scalability, environment independence, security) across application components
- Serves as a point of escalation from other CRM team members for troubleshooting and resolving platform issues
About This Role
The Business Analyst enhances the integration of IS with the business in order to:
- Improve business processes that leverage information systems and data
- Effectively translate business requirements into appropriate information systems
- Be the primary liaison for managing the mechanics of the IS governance
- Effectively support business requirements
The Business Analyst reviews existing procedures and workflows and identifies system functions, requirements, and procedures that improve the operations of the Foundation. The Analyst takes an approach that is agnostic to any specific tool or technology.
Key Responsibilities
- Reviews and analyses Foundation business processes as prioritized through the IS governance process
- Identifies, scopes requirements to improve business processes across the Foundation, using interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints
- Documents business and functional requirements, use cases, user stories, and software requirements specifications documents, using standard templates and simple, clear, unambiguous, and concise language, process flows, context diagrams, and mock-ups
- Uses initiative and independent judgement to actively participate in the business process development lifecycle, including managing deadlines, following change control procedures, tracking requirement status, coordinating user acceptance testing (UAT), and maintaining requirement traceability
- Responds to changing business requirements and takes account of the opportunity afforded by the rapid evolution of information systems
- Uses critical thinking, data and analysis to assess processes, determine requirements and deliver data-driven, innovative recommendations and reports to leadership and stakeholders
- Makes recommendations on varied and complex business issues, based on expertise, to the appropriate decision authority, and liaises with project teams through execution
- Collaborates with business users to update other organizational assets, including training materials, impacted by business process and technology changes
- Provides leadership and subject matter expertise in IS governance despite having limited decision authority
- Leads/participates on teams and committees, influencing others to adopt ideas or recommendations related to specialized subject area
About This Role
The Associate Director, Analytics & Research acts as the analytics and research practice lead for the Foundation, leads the Analytics and Research team to deliver business intelligence (business reporting) and analytical support, and research services to enhance the Foundation’s overall decision making and performance. The Associate Director will manage Analytics and Research team members, providing effective leadership and ensuring that staff develop to their full potential and are supported in their roles.
Key Responsibilities
- Identification, evaluation and collaborative governance (together with IST on privacy and security) of all reporting and analytical tools and resources, ensuring they meet industry standards, best practices and needs of the Foundation.
- Planning, efficient delivery and evaluation of a full scope of research services by the Research Services team, as well as prospect research activities to identify, assess and qualify, by research, prospective donors to support revenue-generating goals of the Foundation, in alignment with the Foundation’s fundraising priorities
- Partners with fundraising leaders to support organizational performance measurement, including by providing expert advice on developing metrics, KPIs, and methods of monitoring and evaluation, and leading the development of glossaries and data guides
- Works with Director, CRM and Decision Support, to identify, plan and work collaboratively across the Foundation to implement initiatives to enable data-driven culture across the Foundation
- Use advanced analytics within the Foundation including the development, documentation, deployment, validation and regular evaluation of predictive and prescriptive models, as well as their ethical constructions and use.
- Reviewing policies and processes from peer organizations, professional bodies (such as APRA) and recommends improvements to processes to ensure the Foundation’s analytics and research department is best-in-class
- Ensures procedures, processes and policies exist and are in line with best practices. Accountable for the development, implementation and continuous improvement of standard policies, procedures, systems and templates for the Analytics and Research teams that support the Foundation’s objectives.
- Works closely with philanthropy leadership to create a robust pool of qualified prospects in support of the Foundation’s fundraising goals. This includes setting up and executing on systems and processes to identify and qualify by research new prospects, including the use of external and internal data to rank prospective donors by assessing complex financial information, affinity to Foundation, corporate and social connections, interests, and risks.
About This Role
We are seeking a Vice President, Finance (VP) to provide vision and leadership to the Finance division, comprising the Finance & Accounting, Gift Processing, and Information Systems units. The collective team comprises about 15 individuals, reporting up to the VP through several Directors.
The Vice President, Finance will be a key member of the VGH & UBC Hospital Foundation executive leadership team. Reporting to the President and CEO, the VP will contribute to the overall strategic direction of the organization. The VP provides counsel to the organization on financial performance, capital investment, contract management, risk management, complex gifting strategies and opportunities, and supports the thoughtful evolution of technology and business innovation.
Providing focus and leadership support to the Director of Finance, the Director of IS, and Manager of Gift Processing, the VP sets the direction for long-term, organization- wide finance and information needs and develops the overall strategy for the organization’s financial management.
See Full Job PostingBC’s Top Employers 2025
VGH & UBC Hospital Foundation is thrilled to be named as one of BC’s Top Employers for 2025! We were selected in part due to our extended benefits plan, progressive time-off policies, and encouragement for employees to pursue ongoing education.
Learn MoreFrequently Asked Questions About Careers
Find answers to common questions about joining our team.
If you are looking for a career where you truly connect with the organization’s purpose, your hopes and dreams may be a perfect match with building a career with VGH & UBC Hospital Foundation. The work we do impacts the province in which we work, and makes a real difference both saving and improving lives. People who thrive at the Foundation are engaged with and inspired by the impact we have in BC healthcare.
Our workplace culture, the ‘way we do things here’, is informed by our values. The Foundation’s core values are
Initiative & Innovation | Integrity and Stewardship | Teamwork and Engagement
These are more than just words. These values create a culture where cross-functional team engagement and accountability is the norm, where honesty and transparency are key, where people are encouraged to learn and grow, and where we celebrate the learning along the journey as much as getting to the goal.
Our approach to the question of whether work is ‘remote or in office’ is informed by a desire to have flexibility, accountability and real-human relationship development. As we continue to learn together, and discover the most engaging and empowering ways of working, we have embraced a ‘hybrid’ model. Team members are able to work in office full time if that works best for them, or up to 50% of their time at home.
Several elements contribute to the flexibility we provide our employees. After all, we each have unique lives and preferences.
- Flexible start and finish times around our core hours of 9:30 am to 3:30 pm (PST) Monday to Friday. We work a 37.5 hour work week and trust you to figure out how to make that happen.
- Compressed working option in the summer. If you want, you can compress ten days of work into nine and then take the final Friday off. People opting to take this ‘nine-day fortnight’ end up with ten long weekends over the summer. Just think about the camping trips!
- Five personal leave days, in addition to the standard 20 days of vacation each year.
- Three additional foundation days during the year.
- A remote work policy that allows work from anywhere for up to 10 days per calendar year.
On July 27th, 2024, Dr Henry declared an end to the public health emergency related to COVID, and rescinded related orders, including rescinding the order that required COVID-19 vaccination of staff working in health authorities. Employees of the VGH & UBC Hospital Foundation no longer require COVID vaccination as a condition of employment.
We have a proven history of promotion from within as well as the opportunity to grow in role. We invest in the learning and development of our people, and support career growth at every level of the Foundation. As we continue to innovate and add even more value, new roles will continue to be added to enable us to positively impact health care.
We offer the opportunity to learn and grow outside of your ‘job description’, too. Employees are encouraged to participate in our various staff experience committees. Our Culture Cabinet is a team of passionate individuals committed to leading and inspiring a culture of diversity, equity, inclusion and belonging. Our Social Committee is an enthusiastic team of folks who create fun and creative staff activities that bring us together in playful and engaging ways. Our Health and Safety Committee is focused on ensuring all Foundation staff know that their safety is paramount, and that we are committed to continuous improvement.
Vacation
All employees receive 4 weeks (20 days) of vacation each year, increasing a day per year after 5 years, up to 35 days. Between vacation, Foundation Days, and the 11 BC stat holidays, Foundation employees enjoy 34 paid days off each year.
Other PTO (Paid Time Off)
The Foundation also has three ‘Foundation Days’ (Easter Monday, Boxing Day, and an additional day in late December); five Personal Leave days (that can be used for celebrations or observances that are significant in your life), and a ‘9 day fortnight’ program for the summer, where employees can choose to work a few extra minutes each day, and take every second Friday off. This equates to 10 long weekends over the summer.
Additionally, all staff are covered by a paid sick leave program which accrues at approximately 1.5 days per month, to a maximum of 26 weeks of sick leave.
Health Benefits
All the premiums for our Foundation health benefits are 100% employer-paid, for you and your spouse/partner and dependents. All full-time staff with a contract longer than 6 months are entitled to dental and extended health benefits, life insurance and dependent life, long term disability, accidental death and dismemberment insurance, and an employee and family assistance program for counselling support.
Municipal Pension Plan
All staff are enrolled in the Municipal Pension Plan – a defined benefit plan – to which the Foundation contributes 9.56 %, starting their contributions after 3 months in role (or 12 months for temporary employees).
Professional Development
At the Foundation, we support your unique career development journey. Throughout your time at the Foundation, we have regular career and development check-ins, where you and your manager mutually determine what types of job experience and challenges, social learning and formal learning will support you going from ‘where you are’ to ‘where you want to be’. With your manager’s approval, we support up to $1000 per year towards formal learning courses. Additionally, all employees have access to our internal calendar of learning, Vancouver Coastal Health’s learning resources, and have a Foundation-paid subscription to LinkedIn Learning.
Employee Perks
All employees have subsidized access to the VGH fitness facilities, parking, and cycling centre. There are various other perks offered through VCH, including subsidized transit passes, and discounts at a range of local retailers and service providers.
Through every part of the Foundation, we are committed to creating an equitable and inclusive workplace. We have a highly engaged cross-functional team that develops and continuously monitors policies, practices and experiences to support our journey of creating a workplace that continuously strives to improve. Guided by the input of our staff and best practices in the Global Benchmark for DEIB, our Culture Cabinet created (and received executive endorsement for) the Foundation’s Diversity, Equity, Inclusion and Belonging Statement:
We’re on a journey
At the Foundation, we know that “Harnessing the power of philanthropy to significantly improve specialized health care and research for everyone in British Columbia” requires a passionate, engaged, and diverse team that represents the communities we serve. Our journey of learning and acting on that learning will support our team members in uniquely contributing to our mission, and to feel that they truly belong.
Our hiring process varies a bit depending on the role, but you can expect to have your application considered by our human resources team. We may approach you for other roles too! If shortlisted, you will be invited to interview. We always invite shortlisted candidates in for a behavioural interview with a panel that includes the hiring manager. Sometimes we have a second round of interviews, and depending on the role, we may ask you to take a skills test or give a short presentation. All going well, we’ll take up your references, and then get in touch to offer you the role!
We don’t currently allow pets in our offices, but we hope that our hybrid work policy allows you to have your beloved four-legged friend with you on your work-from-home days. If they pop up on Zoom, please introduce them!
Please be sure to apply for any specific role you are interested in, but if you don’t see that perfect role, and still think you’d make a great addition to our team, let us know. We may have something come up in future that we think you’d be great for. Forward your resume to careers@vghfoundation.ca and we will be sure to get back to you!
Who we are
Advancing Health Care Through Philanthropy
At VGH & UBC Hospital Foundation, we are dedicated to shaping the future of health care in BC through the power of philanthropy. Our mission is to enable better patient care and outcomes by partnering with donors and health care providers.
Join us in making a difference. Discover more about our mission, vision, and the values that drive us.
